Help Center

How can we help?
कैसे मदद करें?

How do I register on Wedly?+

Click "Register Free" on the homepage. Fill your basic details — name, community, mobile number. Our team reviews your profile within 24 hours and then you can start browsing matches.

Is Wedly completely free?+

Registration, browsing profiles, and sending 2 interests per day is completely free. Silver (₹199/month) unlocks unlimited interests and contact details. Gold (₹399/month) adds voice calls and premium visibility.

How are profiles verified?+

Every profile is manually reviewed by our team before it goes live. We check that photos are real, details are genuine, and the profile represents a real person. Fake profiles are rejected immediately.

How does the chat work?+

When you send an interest and the other person accepts it, a chat is automatically created. You can then message each other directly — no phone number needed until you both agree to share.

What is the Gold plan voice call feature?+

Gold plan members can make voice calls directly through the Wedly platform without sharing personal phone numbers. Both users need to be on Gold plan to use this feature.

How do I change or update my profile?+

Go to Dashboard → Edit Profile. You can update your details, change your photo, and update your preferences anytime.

How do I report a fake profile?+

Open the profile → click the three dots menu → Report. Our team will review and take action within 24 hours. You can also email us at support@wedly.co.in.

My profile is still pending. Why?+

Profile review takes up to 24 hours. If it has been longer than 24 hours, please contact us on WhatsApp or email at support@wedly.co.in with your registered email.

How do I delete my account?+

Go to Dashboard → Edit Profile → scroll to bottom → Delete Account. Or email support@wedly.co.in with your registered email to request deletion.

प्रोफाइल reject क्यों हुई?+

Profile reject होने के कारण: unclear photo, incomplete details, या age below 18. Edit profile करें और सही जानकारी डालें। फिर हमारी team review करेगी।

💬

Still need help?

Our team is available Mon–Sat, 10am–6pm. Reply within 2 hours.